How Does Your Current Computer Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your computer guy is doing everything possible to secure your network from downtime, cybercriminals, data loss or other frustrating and expensive disasters? Could your current computer guy actually be jeopardizing your network?

Fill Out The Form To Claim Your 2 Hours Of FREE Support

 

If your computer support company does not score a “YES” on every point, you could be paying for substandard support.

  • Do they respond to emergencies in 30 minutes or less?
  • Are they easy to reach when you need them for non-emergencies?
  • Do they offer ongoing maintenance to keep your systems running smooth?
  • Do they proactively offer new ways to improve your network's performance?
  • Do they provide detailed invoices that clearly explain what you are paying for? Do they complete projects on time and under budget?
  • Do they follow up on your support requests quickly? Do they offer a guarantee on their services? Do they arrive on time and dress professionally?
  • Do they have other technicians on staff who are familiar with your network in case your regular technician goes on vacation or gets sick?
  • Do their technicians maintain current vendor certifications and participate in ongoing training? Are you confident they aren't learning on your time?
  • Do they give you their full attention rather than seeming constantly rushed?
  • Are they adamant about backing up your network and having a disaster recovery plan in place?
  • Do they offer to meet with you regularly to review your business plans, your network status and their own performance in supporting your company?
  • Do they provide frequent updates, status reports and follow-up calls and e-mails so you don't have to manage their progress on projects?
  • Do they offer flat-rate or fixed-fee project quotes, rather than giving themselves a wide-open playing field with "time and materials"?

Stop paying for sub-standard support today!

Because you're a prospective client, we'll give you 2 FREE hours of network support to prove that we can do a better job than your current computer guys.

For FREE, we will come to your office and…

Check your network's current security against hacker attacks, theft, worms and viruses.

Check your data back-up systems to ensure they are working properly and accurately backing up all of the critical files and information you NEVER want to lose.

Perform a quick network "tune-up" to make programs and files load faster.

Discuss a project or upgrade you are considering, or give you a second opinion on a quote you have received.

To Claim Your Free Support Complete The Form On This Page Or Call Us At 214-845-8198

What Our Clients Are Saying About Us

Sewelltech’s Managed Services lets you do what you do best, run your company.

The biggest benefit of using Sewelltechs's Managed Services is the personal touch. Sewelltech isn't like other companies with a one size fits all approach. They tailor an approach that works for you and your companies unique needs. Most IT firms give you the option of a solution that fits but...

The biggest benefit of using Sewelltechs's Managed Services is the personal touch. Sewelltech isn't like other companies with a one size fits all approach. They tailor an approach that works for you and your companies unique needs. Most IT firms give you the option of a solution that fits but doesn't help you understand why it works best. Sewelltech excels at helping you understand the problem and solution. You will not regret using Sewelltech for your IT needs, and it just lets you do what you do best, run your company.


a man wearing glasses

Tyler Laughlin

International Builders Supply

No headaches, reliable, consistent, and smart support

Sewelltech provides us with quick, efficient, No headaches, reliable, consistent, smart support. No offense, but most IT people want to educate me on how the computer was built, but honestly, just like a car, I need it to perform. IT is Sewelltech's area of expertise and not mine. With...

Sewelltech provides us with quick, efficient, No headaches, reliable, consistent, smart support. No offense, but most IT people want to educate me on how the computer was built, but honestly, just like a car, I need it to perform. IT is Sewelltech's area of expertise and not mine. With Sewelltech, you will receive exceptional service, fair pricing, and that you know you in good hands. I have no complaints, and that alone is a huge compliment.


a person sitting at a table

Samantha Reitmayer Sano

Owner - SWOON the studio